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Barona's blog

Read our experts´ thoughts on working life.

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How would you describe superior customer experience in technical support , and what to prioritize when developing technical support services? During this year we have reexamined these themes in Barona IT.
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Blogit | Henrik Rantala | 12.12.2018

How to solve technical issues before they become problems?

IT customer experience technical support

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Our guest writer Magnus Engdahl has worked in technical support for nearly 25 years, most recently at Fujitsu in Sweden and Norway as the Head of DWS at Fujitsu. Now we get to hear his views on the current state and future prospects of technical support.
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Blogit | Magnus Engdahl | 27.08.2018

Increasing User Expectations

IT customer experience technical support

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Customer experience is currently a hot topic. People seem to understand its importance and are willing to invest in its development.
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Blogit | Henrik Rantala | 24.08.2018

HOW TO BUILD A SUPERIOR CUSTOMER EXPERIENCE IN TECHNICAL SUPPORT?

IT customer experience technical support

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Good leadership is all about learning and adjusting to the needs of changing worklife. Janne shares his learnings as a leader and encourages leaders to take a look at their leadership and learning methods.
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Blogit | Janne Borro | 12.03.2018

Ability to learn - the most essential capability of a modern leader

Tulevaisuuden työ IT Future of work corporate culture digitalisaatio johtaminen leadership

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Barona's Peer Talk panel discussion gathered together employees and customers to talk about multicultural teams.
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Blogit | Pinja Pynnönen | 15.12.2017

From local to global - benefits of multicultural teams

Kansainvälisyys IT

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Strategic recruitment is linked to the overall strategic business plan enabling the growth of your company with the right people.
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Blogit | Michael Chang | 20.10.2017

Strategic recruitment – start executing your business strategy by recruiting the right people

IT Recruiting

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Digital development projects and future innovations require brave culture, clear vision and ability to tolerate uncertainty when making investment decision.
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Blogit | Henrik Rantala | 02.10.2017

It takes a lot of courage to build future innovations - Barona IT

IT

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Roles of employees are broadening and people need to be fluent in a lot bigger stack of skills than before due to digitalization.
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Blogit | Juha Kuuttinen | 08.06.2017

FULL STACK BUSINESS DEVELOPMENT – A MODERN KNOW-HOW OF BUSINESS SKILLS

IT Recruiting Future of work

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Digital development projects and future innovations require brave culture, clear vision and ability to tolerate uncertainty when making investment decision.
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Blogit | Henrik Rantala | 02.06.2017

IT TAKES A LOT OF COURAGE TO BUILD FUTURE INNOVATIONS

IT

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